Privacy Policy

Effective date: November 9, 2026

This Privacy Policy explains how Michael Albornoz, doing business as Empire Realty Solutions ("we," "us," or "our"), collects, uses, and shares personal information when you visit empirerealtysolutions.com, respond to our ads, or contact us. Michael Albornoz is a licensed California real estate salesperson (DRE #01926840) brokered by FIV Realty (DRE #02152805).

1. Information we collect

Information you give us, for example when you fill out a form on our website, submit a Facebook or Instagram lead form (Meta Instant Forms), respond to a Google ad, call, text, or email us:

  • Name, phone number, and email address
  • Property address and details about your property
  • Your selling timeline, goals, and anything else you choose to share with us

Information collected automatically when you visit our website or interact with our ads:

  • Device and browser information, IP address, and general location
  • Pages you visit, links you click, and how you arrived at our site
  • Information collected through cookies, pixels, and similar tools, including the Meta Pixel and Google tags (such as Google Ads and Google Analytics). These help us measure how our ads perform and show relevant ads to people who visited our site.

Information from other sources, such as public property records and the advertising platforms (Meta and Google) that deliver your form submission to us.

2. How we use your information

  • To respond to your request and contact you by phone, text, or email
  • To prepare a home value estimate, market analysis, or (if you ask) a cash offer
  • To provide real estate services and keep you updated about your property and the local market
  • To keep records of our conversations in our customer relationship management (CRM) system
  • To measure and improve our website and advertising
  • To comply with the law and real estate licensing requirements, and to protect our rights

3. How we share your information

We do not sell your personal information. We share it only as described here:

  • Service providers who help us run our business, such as our CRM (Follow Up Boss), our website host (Squarespace), phone, texting, and email providers, and advertising and analytics providers (Meta and Google). They may use your information only to provide services to us.
  • Our brokerage, FIV Realty, as required for supervision, recordkeeping, and real estate transactions.
  • ERS Property Fund LLC, a company owned by or affiliated with Michael Albornoz, only when you ask for a cash offer, so it can review your property and decide whether to make an offer.
  • Other parties in a transaction you choose to move forward with, such as escrow, title, lenders, inspectors, or cooperating agents.
  • Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of you, us, or others.
  • Business transfers, if our business is reorganized or transferred.

4. Calls, text messages, and your consent

When you submit a form and agree to our consent language, you agree that we may contact you at the phone number you provided, including by calls and text messages that may be sent using automated technology, about your property and our services. Your consent is not a condition of any purchase or service.

  • Message frequency varies. Message and data rates may apply.
  • To stop text messages, reply STOP to any message. Reply HELP for help.
  • You can also ask us to stop calling or emailing you at any time by calling (909) 855-0340 or emailing Michael@EmpireRealtySolutions.com. Each marketing email includes an unsubscribe link.
  • We do not sell or share your phone number or text messaging consent with third parties for their own marketing.

5. Cookies and advertising choices

You can block or delete cookies through your browser settings. You can manage how ads are shown to you through your Facebook/Instagram ad settings and Google's Ad Settings (adssettings.google.com). Some browsers send "Global Privacy Control" (GPC) signals; we treat a valid GPC signal as a request to opt out of the sale or sharing of your personal information for that browser.

6. Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share about you
  • Delete personal information we have collected from you, subject to legal exceptions (for example, records we must keep under real estate licensing rules)
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of your personal information. We do not sell your personal information. Our use of advertising pixels may be considered "sharing" for cross-context behavioral advertising under California law; you may opt out by contacting us or by using a GPC signal.
  • Limit the use of sensitive personal information. We do not collect sensitive personal information for purposes that require this right.
  • Non-discrimination: We will not treat you differently for exercising your privacy rights.

How to make a request: Call (909) 855-0340 or email Michael@EmpireRealtySolutions.com with the subject line "Privacy Request." We will need to verify your identity (for example, by confirming your name, phone, and email on file) and will respond within the time required by law (generally 45 days). You may use an authorized agent to make a request on your behalf with written permission.

7. How long we keep your information

We keep personal information as long as needed to respond to you, provide services, and meet legal, tax, and real estate recordkeeping requirements (California generally requires brokers to keep transaction records for at least three years). When it is no longer needed, we delete or de-identify it.

8. How we protect your information

We use reasonable administrative, technical, and physical safeguards, such as password-protected accounts and reputable service providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Children's privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date.

11. Contact us

Michael Albornoz | Empire Realty Solutions
Brokered by FIV Realty, DRE #02152805
Phone: (909) 855-0340
Email: Michael@EmpireRealtySolutions.com
Website: empirerealtysolutions.com

Michael Albornoz, DRE #01926840 | Empire Realty Solutions | Brokered by FIV Realty, DRE #02152805 | Equal Housing Opportunity